website suspended

  • Resolved nightfury

    (@nighfury)


    10 years, 5 months ago

    Hello, I am very sad because my website is suspended by bluehost 🙁 now they want me to pay 239$ to fix that problem with malware 🙁 that is really not ok. I know that you have your own business but I want to ask you for a help. I didnt know about this plugin before this malware issue. Now I cant to login in my wp-admin because my account was suspended by buehost and they wont to activate my acc to try to fix problem with this plugin.I see you are helping many people and I hope that you find little of your time to help me too and give me some advice about this. Thanks

    https://wordpress.org/plugins/gotmls/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Eli

    (@scheeeli)

    10 years, 5 months ago

    Unfortunately you cannot use my plugin (or any others) if your site is suspended. See if you can convince your host to turn your site back on so that you are able to clean it up. Maybe they can allow just your IP to get to it, or maybe that can open up the wp-admin but leave the root site blocked?

    If your host is unhelpful or unsupportive and you are wanting to move your hosting to another (more secure) hosting provider then I can help you do that. You can contact me directly for more help:
    eli AT gotmls DOT net

    Thread Starter nightfury

    (@nighfury)

    10 years, 5 months ago

    Thank You 🙂 I solved the problem

    Thread Starter nightfury

    (@nighfury)

    10 years, 5 months ago

    Thanks again

Viewing 3 replies - 1 through 3 (of 3 total)

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