website stops working during duplicating product

  • Resolved james400studio

    (@james400studio)


    6 years, 4 months ago

    Hey,
    When I duplicate a product, it takes a couple of minutes and during this my website keeps on loading (I am opening it in a new tab).

    does this happens or is there is any issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    6 years, 4 months ago

    Hey there @james400studio – that sounds like a plugin conflict. You can read more about plugin and theme conflicts here:
    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

    1. Temporarily switch your theme back to the Storefront theme (it’s free)
    2. Disable all plugins except for WooCommerce
    3. Test to see if the issue has been resolved.
    4. If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.

    If it doesn’t resolve the issues, please let me know so that I can help figure out where the problem is coming from.

    Plugin Support Tseten a11n

    (@tibetanitech)

    6 years, 4 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘website stops working during duplicating product’ is closed to new replies.