• Resolved abhir69

    (@abhir69)


    i have installed new theme that is Astra but w3 total cache not letting it load properly i have deactivated the plugin then my website load perfectly, it means this plugin is giving some problem i will share some screenshot so you can see

    Screen shot – https://share.getcloudapp.com/xQuWzWp0
    Please help me as soon as possilble

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @abhir69

    I am sorry about the issue you are experiencing and I am happy to assist you with this.

    Can you please manually delete the /cache/ folder in wp-content, go to your wp dashboard and purge all cache.
    Also, make sure to clear your browser cache and disable the “Prevent caching of objects after settings change” option In Performance>Browser Cache.
    Make sure to save all settings and purge the cache after each change.
    Thank you!

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