Support » Fixing WordPress » Website is loading very slow

  • Resolved KameleonChic

    (@fashionchicimage)



    Hi,
    I have this website for 4 months, and was always loading fast.Ia a website, with blog and a store. Publications and products in the store are still a few.
    Two days ago I’ve noticed that is loading very very slow. I’ve checked my internet connection, open and close other websites and pages and everything is fast, but my website.
    Inside the website, I wanted to check things and is kind of not moving.

    Would you please tell me what might be the cause?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Name Hero

    (@nameherocom)

    It’s loading really slow here.

    If I check the site using Google Chrome’s developer Console, I see a couple concerning errors:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)
    jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
    custom_admin.php Failed to load resource: the server responded with a status of 500 (Internal Server Error)
    (index):565 GET https://www.kameleonchic.com/%E2%80%9C/s7.addthis.com/js/300/addthis_widget.js 404 (Not Found)

    The 500 Internal Server Errors are coming from this URL:

    https://www.kameleonchic.com/wp-content/plugins/wp-stats-manager/css/custom_admin.php?ver=1.0.0

    I would recommend disabling the Wp Stats Manager plugin and then seeing if the site responds faster.

    If so, I would then recommend re-installing or upgrading the plugin so you can get rid of that 500 Internal Server Error.

    That should solve your issue!

    Good luck!

    KameleonChic

    (@fashionchicimage)

    Hi,
    I’ve disabled the following plugins

    Export Feed: Woo Commerce data feed for Amazon Marketplace
    Smart Manager (for Woo Commerce)
    Visitor Statistics
    WP Product Feed Manager
    Duplicator

    If the Visitor statistics was the issue, is not my intention to put it back. I have statistics from Google Analytics.
    The website started to load better, but is still slow.
    Do you have any recommendations?

    Thank you.

    KameleonChic

    (@fashionchicimage)

    Hi,

    Today everything is running perfect and fast. Thank you so much.

    All the best!

Viewing 3 replies - 1 through 3 (of 3 total)
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