• Resolved happynailsgr

    (@happynailsgr)


    After your last update my website gone down. I had to delete your plugin for my site to work again. Please fix the bug.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author GM_Alex

    (@gm_alex)

    Hi which PHP Version are you using?

    Plugin Author GM_Alex

    (@gm_alex)

    I think the problem is a PHP version lower than 5.4. You have two options:

    1. Download an older verion here https://wordpress.org/plugins/user-access-manager/advanced/ at the “PREVIOUS VERSIONS” section. Delete the current version under wp-content/plugins and upload the older version.
    2. Update your PHP version to a version higher or equal PHP 5.4.

    I would recommend the second option, because the latest version of PHP 5.3 is more than four years old and didn’t received any security updates since that, which is a huge security issue on your site. Use at least PHP 5.6 which still receives security updates and is full compatible to PHP 5.3. I’m sure your hoster will assist you.

    Thread Starter happynailsgr

    (@happynailsgr)

    No the problem it’s not there. I have a PHP Version 5.6.29.

    Plugin Author GM_Alex

    (@gm_alex)

    Ok so I need more information what exactly isn’t working. Best would be an error log.

    Thread Starter happynailsgr

    (@happynailsgr)

    I don’t know how to find the error log. Can you guide me? Or i can gib=ve you access to my wordpress dashboard if it is easyer for you.

    gallantm

    (@gallantm)

    We are down also: httpd-error.log shows PHP Parse error: syntax error, unexpected ‘[‘ in /var/www/html/wp-content/plugins/user-access-manager/user-access-manager.php on line 168

    We have WP 4.7.2 and php 5.3.3 (which is part of rhel so we can readly upgrade)

    Plugin Author GM_Alex

    (@gm_alex)

    @gallantm UAM 2.0.0 requires at least PHP 5.4 so please upgrade and it should work.

    Plugin Author GM_Alex

    (@gm_alex)

    @happynailsgr Your hoster could provide you the error log. If you don’t mind if your page went down again I could give it a try, but I don’t like to debug in a live environment… Could you describe it little more detailed what went down means for you. Do you get a white page?

    Thread Starter happynailsgr

    (@happynailsgr)

    I get a 500 Error.

    Plugin Author GM_Alex

    (@gm_alex)

    Does it work with version 2.0.6?

    Plugin Author GM_Alex

    (@gm_alex)

    Closed since there isn’t any feedback since several days. If this one isn’t resolved please don’t hesitate to write and mark it unresolved again.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Website Down’ is closed to new replies.