• hello,

    my website has been down the passed 2 days and I am trying to figure out why and can’t seem to find any issues on my end. What can be done about this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    It’s working for me, albeit slowly. What do you mean by “down”?

    I’m able to pull up the site as well although it does look like there may be content missing from the home page. A browser console is catching some errors with jquery and autoptimize.

    What recent changes had been made to the site? Have you tried clearing out all site cache?

    re. the jQuery issues:
    1. make sure the Autoptimize JS optimization exclusion field has js/jquery/jquery.min.js in the comma-separated list
    2. you have 2 plugins (counter number showcase and responsive accordion and collapse) that both come with a version of bootstrap which is not compatible with the version of jQuery that ships with WordPress 5.6, you’ll need to get in touch with the developers of those.

    hope this helps,
    frank (ao dev)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Website down’ is closed to new replies.