website disappeared – 404 error page

  • pascalnewyork

    (@pascalnewyork)


    8 years, 7 months ago

    I have this website value4risk.com, and all pages just disappeared. Now it shows 404 error pages. And so I have no more website. I contacted the host (InMotion) and they also say that all files are gone, and so they cannot do a backup.
    I believe what happened is that early August this year I updated some plugins and some of them must have been corrupted and they must have had access to my root directory there deleting all my pages.
    Fortunately I still my sql database that I found on the cPanel, and I also found a lot of webpages through the web browser under ‘cached’. But, what should I do? I also tried to access the wp-admin page, and it replies with error 404 page …
    So:
    1. i believe that WordPress has a backup of my files – but where can i find it?
    2. how can i restore my website?

    Any help would be much appreciated.
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    8 years, 7 months ago

    When I click on the page you need help with, I see this message from your hosting provider (InMotion Hosting network).

    If you own this site, your new web hosting account is now activated!
Please make sure to replace this page with your own index.htm page.

    Have you done that?

    Thread Starter pascalnewyork

    (@pascalnewyork)

    8 years, 7 months ago

    no, I contacted InMotion, and they put it up so that when people go the website they do not see a 404 error page …

    Thread Starter pascalnewyork

    (@pascalnewyork)

    8 years, 7 months ago

    this whole situation is very confusing … when i try to open my admin page, i also get a 404 error page.

Viewing 3 replies - 1 through 3 (of 3 total)

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