Website Crashed During Plugin Update

  • Resolved Aaron

    (@aaron-freecustommusiccom)


    10 years, 11 months ago

    I attempted to update an SEO Redirect plugin. And the update did not ever complete.

    After about 10 minutes of “updating”, I tried to close the webpage where I could see WordPress attempting to update since it seemed apparent that the update was not working.

    Then my browser (Chrome) started giving me this message whenever I attempted to load a page on my website:
    “This webpage is not available
    ERR_CONNECTION_TIMED_OUT”

    Website:
    http://www.FreeCustomMusic.com

    I unfortunately have a lot of recent changes on my site that are not backed up. So I am reluctant to revert to my last site backup.

    Does anyone know how I can get my website functioning again, please?

    Thanks for any help!
    Aaron, the Custom Music Guy

Viewing 4 replies - 1 through 4 (of 4 total)
  • accuwebhosting

    (@accuwebhosting)

    10 years, 11 months ago

    Hi Aron,

    I can see that your website is throwing following error currently.

    Strict Standards: Non-static method PhpswFaviconManager::PhpswShowFavicon() should not be called statically in /home/royaltyf/public_html/wp-content/plugins/phpsword-favicon-manager/index.php on line 175

    To resolve this error, Please try following:

    1. open file /home/royaltyf/public_html/wp-content/plugins/phpsword-favicon-manager/index.php

    2. Find line: function PhpswShowFavicon() {
    3. Replace this line with: public static function PhpswShowFavicon() {
    4. Save and reload your website.

    Thanks,

    Thread Starter Aaron

    (@aaron-freecustommusiccom)

    10 years, 11 months ago

    Accuwebhosting, thank you so much for helping me!

    I imagine that I need to use FTP to access this index.php file that you mention. And I am actually still a big idiot about FTP in general.

    Last time I tried using an FTP client I got really frustrated because nothing seemed to be working. And I just wanted to throw my computer at the wall – LOL.

    But apparently the time has come for me to figure FTP out once and for all. So I will give it another go.

    Thanks again!
    -Aaron

    accuwebhosting

    (@accuwebhosting)

    10 years, 11 months ago

    Hi Aaron,

    Either you can do FTP to modify WordPress files or you can use File Manager of cPanel (or any other control panel).

    Here is a excellent video tutorial on How to use cPanel File Manager.

    https://www.cpanel.com/media/tutorials/filemanager.htm

    I would highly recommend you take backup before you make any changes in WordPress files.

    Thanks,

    Thread Starter Aaron

    (@aaron-freecustommusiccom)

    10 years, 11 months ago

    Your fix worked perfectly.

    Thanks again, Accuwebhosting!

Viewing 4 replies - 1 through 4 (of 4 total)

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