Website almost dead. Due to attacks maybe??

  • Resolved maskenzauber

    (@maskenterror)


    6 years, 7 months ago

    Hi
    can this massive problem in any way be connected with WF or the number of attacks i might be facing??
    Here is the problem:

    – Two weeks ago it started with increasing loading time.
    – Pictures load agonizingly slow partly pixel by pixel. Sometimes you see images loading at first in black and white and then, line by line they become coloured. Even thumbnails load pixel by pixel, line by line.
    – Since a few days the home page, blog and showroom are displayed incorrectly or partly not at all anymore. If i log in i at least can see a bit more than not logged in users.
    – All exclusion procedures and analyses have so far been without any usefull results.
    All in all the problems worsen from day to day and we move in a thicket of support requests at our webhoster and wordpress-themes-support.
    A solution to the mysterious problem is not yet in sight.

    Here is – just in case that the website actually loads fast – a video that shows the situation not only for me.
    Even customers located in other cities face that desaster:
    [video src="https://maskenzauber.com/temp/maskenzauber-dead.mp4" /]

    And here is the Thread in the forum of the theme-developer:
    https://kriesi.at/support/topic/terrible-slow-images-almost-dont-load-at-all/

    kind regards maren

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • WFGerroald

    (@wfgerald)

    6 years, 7 months ago

    Hey @maskenterror,

    I’m not certain Wordfence is contributing to this. If you temporarily disable it does it resolve the issue?

    Are there any errors in the PHP error logs?

    Thanks,

    Gerroald

    Thread Starter maskenzauber

    (@maskenterror)

    6 years, 7 months ago

    Hallo Gerroald,
    after a second round of debugging it seems as if the Plugin “WOOF” is the reason.
    At least the website works when we disable it.

    Thanx
    maren

    WFGerroald

    (@wfgerald)

    6 years, 7 months ago

    Hey @maskenterror,

    Thanks for the update, and happy to hear you were able to track this down.

    I’d suggest starting with that plugin’s support to track down.

    Please let us know if anything else comes up.

    Thanks,

    Gerroald

    WFGerroald

    (@wfgerald)

    6 years, 6 months ago

    Hey @maskenterror,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 4 replies - 1 through 4 (of 4 total)

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