WebP optimisation and Safari

  • Resolved hash73

    (@hash73)


    6 years, 2 months ago

    Hi

    I have safari webp issues being served on client site. Does the plugin not serve jpegs to browsers not supporting the feature?

    Have optimised thousands of images so far and chrome and FF work fine.

    Additionally, do new uploads get optimised automatically?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    6 years, 2 months ago

    Hi,

    Could you please provide the report number ?

    Yes, as long as you have “auto optimize” enabled, newly uploaded images will also get optimized , automatically.

    Thread Starter hash73

    (@hash73)

    6 years, 2 months ago

    Hi sorry the report number is KPVYZRAE

    thanks

    Plugin Support qtwrk

    (@qtwrk)

    6 years, 2 months ago

    Hi,

    I checked on Safari and Chrome , seems working as expected.

    May I know how to trigger/reproduce the issue ?

    Best regards,

    Thread Starter hash73

    (@hash73)

    6 years, 2 months ago

    Hi

    I have no idea what’s changed. I tweaked the tuning settings and deselected some options in the optimise tab. The site is slow as a snail now and not sure why it’s working now.

    How does the cache normally work with webp images. does it serve non-WebP format to safari users automatically?

    Thanks

    Plugin Support qtwrk

    (@qtwrk)

    6 years, 2 months ago

    Hi,

    By design , yes , if you check your htaccess rule , you will see a rewrite cond

    RewriteCond %{HTTP_ACCEPT} "image/webp" [or]

    this means if browser sends image/webp , then site will return webp , if browser does not send this , it doesn’t send webp.

    Please try undo what you did , and see how it goes.

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)

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