Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @kshirsat,

    Thank you for your message.

    What is your configuration error? Have you contacted your server administrator regarding this error?

    Thread Starter kshirsat

    (@kshirsat)

    The error is like this.

    On your server is not installed GD or Imagick library, or installed extension does not support WebP format. Check your server configuration here and try again. Please contact your server administrator.

    Dreamhost has also tested the plugin on their test servers but they are getting the same error. they suggested me to use imagify plugin. kindly help me.

    server configuration is as follows.

    GD Support enabled
    GD Version bundled (2.1.0 compatible)
    FreeType Support enabled
    FreeType Linkage with freetype
    FreeType Version 2.5.2
    GIF Read Support enabled
    GIF Create Support enabled
    JPEG Support enabled
    libJPEG Version 6b
    PNG Support enabled
    libPNG Version 1.2.50
    WBMP Support enabled
    XPM Support enabled
    libXpm Version 30411
    XBM Support enabled
    Directive Local Value Master Value
    gd.jpeg_ignore_warning 1 1
    imagick
    imagick module enabled
    imagick module version 3.4.3RC1
    imagick classes Imagick, ImagickDraw, ImagickPixel, ImagickPixelIterator
    Imagick compiled with ImageMagick version ImageMagick 6.7.7-10 2017-07-31 Q16 http://www.imagemagick.org
    Imagick using ImageMagick library version ImageMagick 6.7.7-10 2018-09-28 Q16 http://www.imagemagick.org
    ImageMagick copyright Copyright (C) 1999-2012 ImageMagick Studio LLC
    ImageMagick release date 2018-09-28
    ImageMagick number of supported formats: 204
    ImageMagick supported formats 3FR, A, AAI, AI, ART, ARW, AVI, AVS, B, BGR, BGRA, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FITS, FRACTAL, FTS, G, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, J2C, J2K, JBG, JBIG, JNG, JP2, JPC, JPEG, JPG, JPX, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MAT, MATTE, MEF, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG24, PNG32, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RGB, RGBA, RGBO, RLA, RLE, SCR, SCT, SFW, SGI, SHTML, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VST, WBMP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YCbCr, YCbCrA, YUV
    Directive Local Value Master Value
    imagick.locale_fix 0 0
    imagick.progress_monitor 0 0
    imagick.skip_version_check 0 0
    core
    PHP Version 7.2.24
    Directive Local Value Master Value
    allow_url_fopen On On
    allow_url_include Off Off
    arg_separator.input & &
    arg_separator.output & &
    auto_append_file no value no value
    auto_globals_jit On On
    auto_prepend_file no value no value
    browscap no value no value
    default_charset UTF-8 UTF-8
    default_mimetype text/html text/html
    disable_classes no value no value
    disable_functions no value no value
    display_errors Off Off
    display_startup_errors Off Off
    doc_root no value no value
    docref_ext no value no value
    docref_root no value no value
    enable_dl On On
    enable_post_data_reading On On
    error_append_string no value no value
    error_log no value no value
    error_prepend_string no value no value
    error_reporting 4983 22519
    expose_php Off Off
    extension_dir /usr/local/php72/lib/php/extensions/no-debug-non-zts-20170718 /usr/local/php72/lib/php/extensions/no-debug-non-zts-20170718
    file_uploads On On
    hard_timeout 2 2
    highlight.comment #FF8000 #FF8000
    highlight.default #0000BB #0000BB
    highlight.html #000000 #000000
    highlight.keyword #007700 #007700
    highlight.string #DD0000 #DD0000
    html_errors On On
    ignore_repeated_errors Off Off
    ignore_repeated_source Off Off
    ignore_user_abort Off Off
    implicit_flush Off Off
    include_path .: .:
    input_encoding no value no value
    internal_encoding no value no value
    log_errors On On
    log_errors_max_len 1024 1024
    mail.add_x_header On On
    mail.force_extra_parameters no value no value
    mail.log no value no value
    max_execution_time 500 30
    max_file_uploads 20 20
    max_input_nesting_level 64 64
    max_input_time 500 -1
    max_input_vars 1000 1000
    memory_limit 256M 128M
    open_basedir no value no value
    output_buffering 0 0
    output_encoding no value no value
    output_handler no value no value
    post_max_size 105M 65M
    precision 14 14
    realpath_cache_size 128k 128k
    realpath_cache_ttl 300 300
    register_argc_argv Off Off
    report_memleaks On On
    report_zend_debug On On
    request_order no value no value
    sendmail_from no value no value
    sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i
    serialize_precision -1 -1
    short_open_tag On On
    SMTP localhost localhost
    smtp_port 25 25
    sys_temp_dir no value no value
    track_errors Off Off
    unserialize_callback_func no value no value
    upload_max_filesize 100M 64M
    upload_tmp_dir no value no value
    user_dir no value no value
    user_ini.cache_ttl 300 300
    user_ini.filename .user.ini .user.ini
    variables_order EGPCS EGPCS
    xmlrpc_error_number 0 0
    xmlrpc_errors Off Off
    zend.assertions 1 1
    zend.detect_unicode On On
    zend.enable_gc On On
    zend.multibyte Off Off
    zend.script_encoding no value no value
    zend.signal_check Off Off

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    The error message is clear. Your server configuration is wrong. Ask your server administrator to change the configuration.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Webp not working’ is closed to new replies.