Hello @alphtechlogix
This issue is usually related to the hosting environment blocking the connection with PayPal, but it may also be caused by an incomplete onboarding state.
Please first disconnect PayPal Payments and complete the onboarding process again. If the issue remains, temporarily activate the Storefront theme and disable all plugins except WooCommerce and PayPal Payments, then test again.
If this does not help, please share your system report:
- Go to WooCommerce > Status.
- Select Get system report, then Copy for support.
- Paste it into PrivateBin and send us the generated link.
Looking forward to your response.
Kind Regards
Krystian
Yeah with default theme i am still getting issue, could you please help me know specific IP from woocommerce that hit for the API may be let me also talk with hosting support they might have some kind of blockage?
Also here is the private bin link
https://privatebin.syde.com/?0860b1d72620bf6d#GhqCFhAjHQhRVcd5p7m3UevvCdKoH3pKtLrpPy9RYsJD
Hello @alphtechlogix
We suggest you contact us directly for further assistance. We may need to examine your logs to better understand what’s happening. You can open a ticket with our service desk. Here’s how you can request support: Request Support.
Please make sure to include the URL of this thread in your ticket for reference.
Kind regards,
Krystian
