wcs_is_subscription critical error

  • Resolved maitreart

    (@maitreart)


    3 years, 3 months ago

    Hi there,
    I’m trying to use the Subscription for WooCommerce plugin, which WebToffee created. But I have a critical error when I activate it with your WooCommerce Payments:
    Fatal error: Cannot redeclare wcs_is_subscription() (previously declared in /Applications/MAMP/htdocs/goat/wp-content/plugins/xa-woocommerce-subscriptions/includes/class-hf-woocommerce-subscription.php:862) in /Applications/MAMP/htdocs/goat/wp-content/plugins/woocommerce-payments/vendor/woocommerce/subscriptions-core/wcs-functions.php on line 40

    I talked with Webtoffee support, and they see that you didn’t validate the wcs_is_subscription function existence. Can you do it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • xue28 (woo-hc)

    (@xue28)

    3 years, 3 months ago

    Hi @maitreart

    Thanks for reaching out!

    I understand that the Subscriptions for WooCommerce plugin is causing the conflict above in relation to the WooCommerce Payments plugin, is that correct?

    I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Thread Starter maitreart

    (@maitreart)

    3 years, 3 months ago

    Hi @xue28,

    Yes, the Subscriptions for WooCommerce plugin causes a conflict with the WooCommerce Payments plugin. It happens because they also use wcs_is_subscription function.

    Here is the status:

    
### WordPress Environment ###

WordPress address (URL): http://localhost:8888/goat
Site address (URL): http://localhost:8888/goat
WC Version: 7.1.0
REST API Version: ✔ 7.1.0
WC Blocks Version: ✔ 8.7.5
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.46 (Unix) OpenSSL/1.0.2u PHP/8.0.8 mod_wsgi/3.5 Python/2.7.18 mod_fastcgi/mod_fastcgi-SNAP-0910052141 mod_perl/2.0.11 Perl/v5.30.1
PHP Version: 8.0.8
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.7.34
Max Upload Size: 8 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_
Total Database Size: 18.92MB
Database Data Size: 15.18MB
Database Index Size: 3.74MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_gmp_icons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gmp_maps: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gmp_markers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gmp_marker_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gmp_marker_groups_relation: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gmp_membership_presets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gmp_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gmp_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gmp_options: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gmp_options_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gmp_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 3.02MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 2.52MB + Index: 1.97MB + Engine InnoDB
wp_posts: Data: 8.31MB + Index: 0.28MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_admin_notices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_image_overlays: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_point_labels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

_themename-events: 2
_themename-products: 12
acf-field: 301
acf-field-group: 3
acfe-dbt: 1
attachment: 94
cpt_players: 11
custom_css: 1
customize_changeset: 3
gb_movies: 11
gutenberg_players: 5
heisler-events: 2
mc4wp-form: 1
nav_menu_item: 4
oembed_cache: 1
page: 30
players: 1
post: 7
revision: 963
wp_block: 1
wp_global_styles: 7
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ❌
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ❌Error messages should not be shown to visitors.

### Active Plugins (5) ###

Contact Form 7: by Takayuki Miyoshi – 5.6.4
Dr Sonia Blocks: by GOAT Digital – 0.1.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.11
WooCommerce Payments: by Automattic – 5.1.2
WooCommerce: by Automattic – 7.1.0 (update to version 7.1.1 is available)

### Inactive Plugins (17) ###

ACF Medium Editor Field: by John A. Huebner II – 2.6.0
Advanced Custom Fields: Extended: by ACF Extended – 0.8.8.6
Advanced Custom Fields: Typography: by Reyhoun – 0.6.4
Advanced Custom Fields PRO: by Delicious Brains – 5.9.9
API KEY for Google Maps: by AyeCode Ltd – 1.2.3
Classic Editor: by WordPress Contributors – 1.6.2
Converter for Media: by Mateusz Gbiorczyk - Optimize Images by convert AVIF & WebP – 5.0.0
Duplicate Page: by mndpsingh287 – 4.4.8
GOAT.digital Blocks: by GOAT.digital team – 0.1.0
Heisler Events: by GOAT Digital – 1.0.0
Heisler Gutenberg Blocks: by GOAT Digital – 0.1.0
Heisler Meta: by The WordPress Contributors – 1.0.0
Hello Dolly: by Matt Mullenweg – 1.7.2
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
Matej Gutenberg Blocks: by GOAT Digital – 0.1.0
Snazzy Maps: by Snazzy Maps – 1.4.0
Subscriptions for WooCommerce: by WebToffee – 3.2.6

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔

### WC Pages ###

Shop base: #4137 - /shop/
Cart: #4139 - /cart/
Checkout: #4141 - /checkout/
My account: #4143 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Twenty Twenty
Version: 2.1
Author URL: https://wordpress.org/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: http://localhost:8888/goat
Subscription Statuses: –
WooCommerce Account Connected: ❌ No

### Store Setup ###

Country / State: United States (US) — Alabama

### Payment Gateway Support ###

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔ Next scheduled: 2022-12-08 13:40:45 +00:00
Options: ✔
Notes: 48
Onboarding: completed

### WooCommerce Payments ###

Version: 5.1.2
Connected to WPCOM: No
Blog ID: -
Account ID: -

### Action Scheduler ###

Complete: 21
Oldest: 2022-12-05 16:29:48 +0000
Newest: 2022-12-08 11:07:29 +0000

Pending: 2
Oldest: 2022-12-08 11:07:37 +0000
Newest: 2022-12-09 11:06:09 +0000

Failed: 1
Oldest: –
Newest: –

### Status report information ###

Generated at: 2022-12-08 11:07:40 +00:00

    Here are the logs:

    2022-12-05T14:22:08+00:00 CRITICAL Uncaught TypeError: WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct(): Argument #1 ($session) must be of type WC_Session, null given, called in /Applications/MAMP/htdocs/goat/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /Applications/MAMP/htdocs/goat/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
Stack trace:
#0 /Applications/MAMP/htdocs/goat/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway))
#1 /Applications/MAMP/htdocs/goat/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance()
#2 /Applications/MAMP/htdocs/goat/wp-includes/class-wp-hook.php(308): WC_Payments_Blocks_Payment_Method->maybe_add_card_testing_token('')
#3 /Applications/MAMP/htdocs/goat/wp-includes/plugin.php(205): WP_Hook->apply_filters('', Array)
#4 /Applications/MAMP/htdocs/goat/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1857): apply_filters('the_content', '')
#5 /Applications/MAMP/htdocs/goat/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(568): WP_REST_Posts_Controller->prepare_item_for_response(Object(WP_Post), Object(WP_REST_Request))
#6 /Applications/MAMP/htdocs/goat/wp-includes/rest-api/class-wp-rest-server.php(1171): WP_REST_Posts_Controller->get_item(Object(WP_REST_Request))
#7 /Applications/MAMP/htdocs/goat/wp-includes/rest-api/class-wp-rest-server.php(1018): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wp/v2/pages/(?...', Array, NULL)
#8 /Applications/MAMP/htdocs/goat/wp-includes/rest-api.php(535): WP_REST_Server->dispatch(Object(WP_REST_Request))
#9 /Applications/MAMP/htdocs/goat/wp-includes/rest-api.php(2884): rest_do_request(Object(WP_REST_Request))
#10 [internal function]: rest_preload_api_request(Array, '/wp/v2/pages/41...')
#11 /Applications/MAMP/htdocs/goat/wp-includes/block-editor.php(638): array_reduce(Array, 'rest_preload_ap...', Array)
#12 /Applications/MAMP/htdocs/goat/wp-admin/edit-form-blocks.php(77): block_editor_rest_api_preload(Array, Object(WP_Block_Editor_Context))
#13 /Applications/MAMP/htdocs/goat/wp-admin/post.php(187): require('/Applications/M...')
#14 {main}
  thrown in /Applications/MAMP/htdocs/goat/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47

2022-12-05T19:09:30+00:00 CRITICAL Cannot redeclare wcs_is_subscription() (previously declared in /Applications/MAMP/htdocs/goat/wp-content/plugins/xa-woocommerce-subscriptionss/includes/class-hf-woocommerce-subscription.php:862) in /Applications/MAMP/htdocs/goat/wp-content/plugins/woocommerce-payments/vendor/woocommerce/subscriptions-core/wcs-functions.php on line 40

    Thanks in advance.

    Thread Starter maitreart

    (@maitreart)

    3 years, 3 months ago

    Hi @xue28, I hope you’re doing well.
    Do you happen to have any updates about the request?

    xue28 (woo-hc)

    (@xue28)

    3 years, 3 months ago

    Hi @maitreart

    Thanks for sending the System Status Report as well as the error logs.

    I checked the Github repository and found an open bug related to your issue here: https://github.com/Automattic/woocommerce-payments/issues/5127

    I would suggest subscribing to the thread to keep posted for updates.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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