Support » Plugin: WassUp Real Time Analytics » Wassup Stats – Show Top Stats

  • I have updated my site and still have problems with the feature “Show Top Stats” in the “Visitors Details” section of WassUp. Everything else works fine except that when I select Show Top Stats the page never opens. I used that a lot to check on my site stats and would love to solve this issue. Any help would be appreciated. Jeff

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  • Plugin Contributor helened


    This is a known conflict with WassUp Topten/thickbox/Wordpress 3.X that will be resolved in the upcoming revision of WassUp.

    If you need an immediate fix and you are comfortable editing plugin code, here is a plugin hack (for WassUp only) to display WassUp topten stats in a new Window (or tab) instead of thickbox:

    • Go to Plugins >> Editor,
    • select “WassUp Real Time analytics”,
    • edit plugin file, “wassup/wassup.php”
    • find line #1429: else echo '" class="thickbox';
      (about 1/3 down the page, between “hidden spam” and “main-tabs”/”Detailed list” sections),
    • change code to this: else echo '" target="_blank';
    • click [Update File] button.

    IMPORTANT: the position of single and double quotes in the changed code are exactly as shown. This is NOT a typo. If you enter them differently, Wassup will have a fatal error.

    Also, never edit WassUp plugin code when your site is busy (check current visitors online). You should either deactivate WassUp manually or stop WassUp recording in Wassup-Options beforehand (and restart recording afterwards).

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