Hello @tatuatu
We are really sorry to hear that you are experiencing this issue. Have you completed the authorization step? If so, please note that some options are available for free, while others are part of the premium version.
You can try the free trial using the link below:
Trial link: https://checkout.freemius.com/plugin/16150/plan/27386/?trial=paid
The free trial gives you access to three plugins: b-TikTok-Feeds, Instagram Feeds, and Pinterest Feeds.
You may have received an email after clicking the Allow and Continue button in the opt-in form. There’s nothing to worry about. When you install and activate the plugin, you’ll see a form like the one shown in the image below, followed by a confirmation message.
Opt-In-Form: https://i.ibb.co.com/5xtKN5rb/opt-in-form.png
Confirmation Message: https://i.ibb.co.com/39Ddvs8V/opt-form-success-message.png
@tatuatu , I hope everything is clear now and the issue is resolved. If everything is working fine, I’d really appreciate it if you could update your review.
Best Regards,
AlAmin
Dear @tatuatu ,
It seems there has been a misunderstanding regarding how our plugin collects user email addresses.
According to WordPress.org guidelines, plugins are not allowed to collect admin or user emails without explicit consent, and we strictly follow this rule.
Our plugin does not spy, track, or scam users in any way. After installation, we clearly prompt users for permission to share their email address, which is used only for important security and update notifications.
You can see the consent prompt here: https://prnt.sc/hrtsfMSEXsCR
Only when a user clicks “Allow & Continue” do we receive the email address. If the user does not give consent, no email is collected.
We hope this clarifies the situation. Based on this, we kindly request that you consider updating your review, as it may unintentionally mislead other users.
If you have any further questions or need assistance, please feel free to write to us. We’ll be happy to help.
Best regards,
Hayat