• Can the customer please have the option to edit their reservation instead of cancelling the booking and having to re-book? (This also adds more work for managers having to cancel then find out they have booked again…) an edit option + notification sent to both parties would be amazing.

    Thank you

    Using:
    Plugin version: Version 2.2.7 / Premium licence
    WP version: latest

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hello Blade,

    Unfortunately, at the moment, there is no option in the plugin to do this. I can add it to our feature request list, although it’s unlikely to be something that will be added in the near future.

    Thread Starter bladetwick

    (@bladetwick)

    Thank you Jay.
    It might be a deal breaker for me as I was thinking to go for the ultimate version and to use alongside reservation confirmations feature (email or text) and the table plan, I would have liked that the customer to edit time or guest numbers as their plans change instead of having to cancel multiple times then rebooking (and as above creating more work for the host in the process).

    Having minimum experience in backend, i cannot see it being very difficult although i understand the priority might be low due to demand for this particular feature.
    The edit button could be a simple pop up for the user to edit their order/profile/booking just like any WP profile, coded as an add on for the jquery function, followed by an email submission to the customer and host of the new/edited data.

    Please do add it to the list and hopefully this will be an addition. Using the plugin daily and having to deal with this issue daily is what prompted me to post. Thank you for the reply regardless.

    Blade

    Plugin Support jaysupport

    (@jaysupport)

    Hi Blade,

    I get that, and thank you for the clarification on your reason for needing it. You mentioned the ultimate version. Discussion of the premium or ultimate version is not allowed in these forums (https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products). With that in mind, if you have any questions about or would like to discuss anything relating to those, please contact us via our website here: https://www.fivestarplugins.com/support-center/

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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