Waiting for s0.hp.com

  • RejeanPion

    (@rejeanpion)


    10 years, 5 months ago

    For some reason, my websites get this message and nothing is loading for a long time. Is there a solution for this? Any plugin to avoid? I contact my provider who says that the problem was not on their side. I can see a lot of post in this forum concerning this problem but nobody seems to have a solution. Please WordPress, help us on this major issue.

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  • Geoffrey Shilling

    (@geoffreyshilling)

    Volunteer Moderator

    10 years, 4 months ago

    Have you tried performing the following steps?

    • flushing any caching plugins you might be running, as well as server and/or browser caches.
    • deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read “How to deactivate all plugins when you can’t log in to wp-admin” if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old
    • switching to the Twenty Fifteen theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyfifteen. That will force your site to use it.
    • manually upgrading. When all else fails, download a fresh copy of the latest.zip file (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
Viewing 1 replies (of 1 total)

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