W3 Total Cache Error

  • Resolved esweis

    (@esweis)


    4 years, 10 months ago

    Hello! I just installed total cache and I received a W3 Total cache error: Files and directories could not be automatically created to complete the installation. It also says that FTP credentials don’t allow to write to wp-config.php but I did set it to 755 as some other forums had stated. Is there anything else I need to do?

    Thanks,
    Eisa

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 10 months ago

    Hello @esweis

    Thank you for reaching out and I am happy to help!
    You need to check your files/folders permissions. For W3 Total Cache to write to files and folders, you need to change folder permission to 755 and your .htaccess and wp-config.php to 644
    Simply FTP to your website or use Cpanel and change the permissions or as your hosting provider for assistance.
    You can also manually add to following to your wp-config.php just under the opened <?php tag

    /** Enable W3 Total Cache */
define('WP_CACHE', true); // Added by W3 Total Cache

    I hope this helps!
    Thanks!

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