Void Label

Hi @bjdivas

Thanks for reaching out. The refunds are processed from the WP Admin using the three dots to show label options, including the refund:

https://docs.woocommerce.com/document/woocommerce-shipping-and-tax/woocommerce-shipping/#section-7

However, the dots don’t likely show as a result of a code conflict with another plugin. You could try clicking around in hopes to click the area that triggers the menu option, but this isn’t very logical.

I would suggest, switching back to a default theme like Twenty Twenty-One and disabling all plugins except for WooCommerce to see if this resolves the problem.

If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

Here is a link that better outlines that process:

https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4`