• Resolved artem4ik19

    (@artem4ik19)


    Hello,i have problem. When Visual composer plugin is active, Yoast stacks on Loading help centre see screenshot. https://prnt.sc/hq9sts
    doesnt work with 5.xx version and with 6.xx also doesnt work. Tried on different websites
    Please help

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Michael Tiña

    (@mikes41720)

    Hi,

    Upon checking your screenshot, it looks like a plugin or theme conflict as the Yoast meta box is not loading as expected. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter artem4ik19

    (@artem4ik19)

    Hello, as I told before – issue is only when Visual composer plugin is active. When Visual composer plugin is deactivated – Yoast works good. I tried also on clean wordpress installation on other hosting and domain. Issue is the same.
    No javascript errors in console.

    Are you running the latest version of Visual Composer v5.4.5 plugin?

    Thread Starter artem4ik19

    (@artem4ik19)

    I use Visual Composer Website Builder 1.9 from https://visualcomposer.io/ .
    v5.4.5 is WPBakery Page Builder

    Unfortunately, there’s really not much we can do if it’s a plugin conflict. We regularly update our plugins for continuous improvement and bug fixes but we just can’t have our plugin work with all other plugins out there.

    ​Our usual suggestion with plugin conflicts is for you to use another plugin that won’t conflict. You may also contact the developer of the other plugin and have them work with our developers directly through this GitHub repository to find a solution that won’t conflict.

    Closed due to inactivity.

Viewing 6 replies - 1 through 6 (of 6 total)

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