virtue premium forgets theme options

  • Resolved satsoklit

    (@satsoklit)


    11 years, 1 month ago

    hi

    i use virtue premium along with qtranslate for a multilingual site (en,el).
    in home page layout i use code for example: [:en]english something[:el]ελληνικά[:] for every setting there and i get the desired results.
    one example:[:en]Latest blog posts[:el]Τελευταίες αναρτήσεις[:]

    The only problem is that all of a sudden, after 10 minutes or more, or maybe after a day or so, or two days, the options return to a state in which only one language is working, the other one is missing in all pages and posts, it can be either language!
    I just import the backup.json file in import/export and everything is fine again for couple of days or so…but not permanently.
    Why theme doesn`t keep the options???

    thank you

Viewing 15 replies - 1 through 15 (of 20 total)
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  • Ben Ritner – Kadence WP

    (@britner)

    11 years, 1 month ago

    Does it revert back to it’s default or does it just take part of the string away?

    What version of the theme are you using?

    What php version are you using? Do you know what you max memory setting is in your php or your max input vars in the php?

    Try installing this plugin: https://wordpress.org/plugins/redux-framework/

    Kadence Themes

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    hi
    no revert to defaults, it just reject part of the string, can be any language.

    theme Version: 3.0.2
    php version 5.4

    i don`t know the max memory setting in mh php…

    i ll try install this plugin and let you know.

    Another detail is that this can happen easier when i make changes to the home page custom carousel!!! i have some links in there, i never managed to fill all links though as the more links i set ,the easier to forget the options.

    Ben Ritner – Kadence WP

    (@britner)

    11 years, 1 month ago

    ok, it sounds like it could be a php max input vars issue. That would be in your php setting. But really hard to tell.
    Most people doing multilingual sites use wpml or polylang so that they would only every add one language in the theme options and use the string transition fields in the plugins to handle the rest.

    Are you using qtranslate or qtranslate x?

    Can you post here an example of one of the strings your adding that isn’t working?

    Kadence Themes

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    i use qtranslate-x

    what do you mean when you say its not working?
    everything works but..not for long, not for ever…

    after 2-3 days it will reject one of the languages, not in the whole site, only the strings that needs to be translated in the theme options.

    examples: [:en]Featured Products[:el]Προϊόντα[:]
    [:en]Latest blog posts[:el]Τελευταίες αναρτήσεις[:]
    [:en]Portfolio Carousel title[:el]Χαρτοφυλάκιο[:]
    etc…

    is there any way to fix it??? or do i have to change theme? something nearly impossible after 2 months of work…

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    i have try this structure is well, but with the same results:
    <–!en–>eng-content<!–:–><!–:el–>gre-content<!–:–>

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    is there any way to switch to wpml without loosing all the hard work? is it going to work?

    THANK YOU

    Ben Ritner – Kadence WP

    (@britner)

    11 years, 1 month ago

    Hey,
    I’m trying to test, thus far I can’t find any reason why your strings would be removed. On my test servers I don’t have any issues thus far. Have you tried the plugin from above: https://wordpress.org/plugins/redux-framework/

    I think there is a chance that plugin will really work for you.

    There are many people using WMPL and virtue premium. They work well together, as for transferring I don’t think there is a way. The plugins are totally different approaches to multilingual.

    Kadence Themes

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    I think there is a chance that plugin will really work for you.

    it didnt help, i installed it 4 days ago, but i cant see what it does and how it works, i still see the same interface.

    ohhh, anyway, i keep the settings .json file and anytime it looses settings i upload them again.
    But is this a solution? i am looking for a similar theme.

    Ben Ritner – Kadence WP

    (@britner)

    11 years, 1 month ago

    Ok, so can you install this plugin: https://wordpress.org/plugins/wordpress-php-info/

    and tell me what your max input vars, max memory, and max execution time is in your php settings?

    Kadence Themes

    Ben Ritner – Kadence WP

    (@britner)

    11 years, 1 month ago

    As follow up for my testing, I haven’t lost any information from when I started testing with the string you posted.

    Kadence Themes

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    thank you

    it was ok for 3 days in a row, but suddenly lost settings again about an hour ago when i was browsing from another place..

    this plugin now reports:
    max_execution_time 30
    max_input_vars 1000
    memory_limit 256M

    I think max_input_vars is very low, i tried last days to increase it by putting a php.ini file with this string: (max_input_vars = 4000) inside wp-admin folder, but i don`t think it works.!!!

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    after a contact with my host provider they increased the max_input_vars to 4000

    let`s wait and see if the problem is solved.

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    no no no no , it did it again, there is no hope im afraid

    Thread Starter satsoklit

    (@satsoklit)

    11 years, 1 month ago

    Let me add one more detail.
    when I import the .json file in options import/export and press import I get the message imported!!!
    Ok.
    After this I noticed this strange behaviour.
    if I press SAVE I get the message: settings saved.
    in this scenario options will be lost whithin 5-10 minutes! surely.
    But, if I forget to save them and just leave it on imported, settings will be ok for 2-3 days….

    Who can explain that?

    Ben Ritner – Kadence WP

    (@britner)

    11 years, 1 month ago

    Who can explain that?

    I have no idea. I can’t recreate this at all. I still have the string you posted working fine on my test server.

    Have you updated to version 3.0.3? There was some changes in the theme options. I can’t see how it could help though.

    Have you tried repairing your database in the cpanel on your server?

    Kadence Themes

Viewing 15 replies - 1 through 15 (of 20 total)
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