• Resolved rippleffect

    (@rippleffect)


    Hello,

    I’m having an issue with not being able to view Payments (Overview, Payments, Transactions, Disputes, etc…)

    When I select Payments, here are the following errors i receive,

    Hg@https://www.xxxxx.com/wp-content/plugins/woocommerce-payments/dist/index.js?ver=10.2.0:2:558414
    Suspense
    Pe@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:159377
    div
    div
    me@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:157990
    div
    hw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:216830
    gw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217473
    xw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217818
    w@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1978
    Pn@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:220837
    O@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:126306
    P@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:125814
    a@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:120271
    Dn<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:223490
    tE/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:157128
    oE/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:158207
    zd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018
    zd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018
    Xd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:156243
    Rn@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:228589
    Hg@https://www.xxxxx.com/wp-content/plugins/woocommerce-payments/dist/index.js?ver=10.2.0:2:558414
    Suspense
    Pe@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:159377
    div
    div
    me@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:157990
    div
    hw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:216830
    gw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217473
    xw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217818
    w@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1978
    Pn@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:220837
    O@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:126306
    P@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:125814
    a@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:120271
    Dn<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:223490
    tE/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:157128
    oE/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:158207
    zd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018
    zd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018
    Xd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:156243
    Rn@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:228589

    For safety reasons, I removed my website name and replaced it with “xxxxx”

    Any help would be appreciated

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rippleffect

    (@rippleffect)

    For example;

    Here is a picture of the errors I see when selecting “Transactions”

    https://www.dropbox.com/scl/fi/rxsxyxd6q9uhjlxqp5gl7/IMG_1998.jpg?rlkey=57xt589dutthkaxddohz59sxp&st=n9baj1zb&dl=0

    Thread Starter rippleffect

    (@rippleffect)

    System Status Report

    ### WordPress Environment ###

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    WC Version: 10.3.5
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 6.8.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
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    Language: en_US
    External object cache: ✔

    ### Server Environment ###

    Server Info: Apache
    Server Architecture: Linux 4.18.0-553.54.1.lve.el8.x86_64 x86_64
    PHP Version: 8.1.32
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
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    OpenSSL/1.1.1w

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    [REDACTED]

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    acf-field-group: 1
    attachment: 177
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    custom-css-js: 2
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    frm_form_actions: 1
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    shop_order: 988
    shop_order_refund: 9
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    tablepress_table: 43
    ultimate_slider: 8
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    wppopups: 1

    ### Security ###

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    ### Active Plugins (41) ###

    Add From Server: by Dion Hulse – 3.4.5
    Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.5
    Backuply: by Softaculous – 1.5.0
    Classic Widgets: by WordPress Contributors – 0.3
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    Delete Expired Transients: by WebAware – 2.0.7
    Responsive Pricing Table: by WP Darko – 5.1.12
    Homepage Control: by WooThemes – 2.0.3
    Inactive Logout: by Inactive Logout – 3.6.0
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    Slider Ultimate: by Etoile Web Design – 2.2.8
    Ultimate Member - Block Disposable Email Domains: by Ultimate Member – 1.0.0
    Ultimate Member - Browser Detect: by Ultimate Member – 1.0
    Ultimate Member - Online: by Ultimate Member – 2.2.2
    User Activity Tracking and Log: by Moove Agency – 4.2.1
    User Login History: by Er Faiyaz Alam – 2.1.7
    Checkout with Cash App on WooCommerce: by The African Boss – 6.0.3.1
    Venmo PRO: by The African Boss – 3.0
    Checkout with Zelle on Woocommerce: by The African Boss – 4.1.1
    WooCommerce.com Update Manager: by Automattic – 1.0.3
    WooCommerce Checkout Manager PRO: by QuadLayers – 7.6.2
    WooCommerce Checkout Manager: by QuadLayers – 7.8.0
    WooPayments: by WooCommerce – 10.2.0
    WooCommerce Subscriptions: by WooCommerce – 8.0.0
    WooCommerce: by Automattic – 10.3.5
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.4.0.3
    WP Content Copy Protection & No Right Click: by wp-buy – 3.6.5
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    WP Mail SMTP: by WP Mail SMTP – 4.7.0

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    Wordfence Security: by Wordfence – 8.1.2
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    WP Ghost Lite: by Hide My WP Ghost – 5.4.07

    ### Dropin Plugins () ###

    object-cache.php: LiteSpeed Cache - Object Cache (Drop-in)

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
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    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
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    Enabled: ✔
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    ### WC Pages ###

    Shop base: ❌ Page visibility should be public
    Cart: ❌ Page not set
    Checkout: #145 - /checkout/ - Contains the [woocommerce_checkout] shortcode
    My account: #12 - /my-account/ - Contains the [woocommerce_my_account] shortcode
    Terms and conditions: #4743 - /terms-and-conditions/

    ### Theme ###

    Name: Storefront
    Version: 4.6.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### WooPayments ###

    Version: 10.2.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 183742069
    Account ID: acct_1MilMBC0keFAAmrs
    Payment Gateway: Enabled
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Disabled
    WooPay Incompatible Extensions: No
    Apple Pay / Google Pay: Enabled (checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Auth and Capture: Disabled
    Documents: Disabled
    Logging: Enabled

    ### Subscriptions ###

    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://www.res4us.com
    Subscriptions-core Library Version: 8.3.0
    Subscription Statuses: wc-active: 7
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    WooCommerce Account Connected: ✔ Yes
    Active Product Key: ✔ Yes
    Report Cache Enabled: ❌ No
    Cache Update Failures: ❌ 3 failure

    ### Store Setup ###

    Country / State: United States (US) — New York

    ### Subscriptions by Payment Gateway ###

    WooPayments: wc-active: 7
    wc-cancelled: 7


    ### Payment Gateway Support ###

    WooPayments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method

    Cash App: products
    Venmo: products
    Zelle: products

    ### Subscriptions Gifting ###

    Gifted Subscriptions Count: 0

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
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    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
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    onboarding
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    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
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    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    experimental-iapi-mini-cart
    experimental-iapi-runtime
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    settings
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    product-editor-template-system
    use-wp-horizon
    rest-api-v4

    Daily Cron: ✔ Next scheduled: 2025-11-13 18:56:18 -05:00
    Options: ✔
    Notes: 265
    Onboarding: completed

    ### Action Scheduler ###

    Canceled: 3
    Oldest: 2025-10-18 10:20:08 -0400
    Newest: 2025-11-11 16:36:36 -0500

    Complete: 2,083
    Oldest: 2025-10-21 02:07:09 -0400
    Newest: 2025-11-13 11:51:18 -0500

    Failed: 279
    Oldest: 2021-10-22 12:51:53 -0400
    Newest: 2025-11-13 10:18:52 -0500

    Pending: 24
    Oldest: 2025-11-13 12:25:10 -0500
    Newest: 2026-01-29 17:28:38 -0500


    ### Status report information ###

    Generated at: 2025-11-13 12:10:59 -05:00
    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thank you for sharing the error message. Based on the details, it appears that this issue is related to the WooCommerce Payments plugin.

    The best next step would be to create a support ticket with the WooCommerce Payments support team, as they are in the best position to help you troubleshoot and resolve this issue. You can submit a ticket here:
    https://wordpress.org/support/plugin/woocommerce-payments/#new-topic-0

    They’ll be able to review the error and guide you on the fix.

    Plugin Support Ejay F – a11n

    (@ejayfernandes)

    Hi there,

    Since we haven’t heard back in a bit, I’m marking this as resolved. You can reach out anytime if you want to pick things up again.

    If you feel the assistance helped, a short review would mean a lot:
    https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

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