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  • Hi @alexm22,

    Sorry to hear that you are experiencing issues.

    There is most likely a conflict with a plugin or the theme you are using. Please take a run through our Testing for Conflicts guide and see if that helps — particularly enabling a theme like Twenty Seventeen.

    Take care,
    Ed 🙂

    Hey there,

    Since this thread has been inactive for a while, I’m going to go ahead and mark it as resolved. Don’t hesitate to create a new thread any time you help again!

    Ed 🙂

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