View Cart page is empty

  • jimoe

    (@jimoe)


    1 day, 10 hours ago

    wp 7.0.1

    I have gotten the store front installed, along with payment options. I have the payments set for TEST mode.

    At the page indicated above, I add the product to the cart. I select View Cart. The resulting page has empty gray boxes. What am I missing?

    (Ignore the Search column on the right. That is a separate issue.)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    22 hours, 57 minutes ago

    Hi @jimoe!

    Thank you for providing those details.

    I checked the issue on your site and was able to reproduce it. When viewing the Cart page, I see that the page content is not loading correctly, and there are multiple JavaScript errors appearing in the browser console.

    This could be caused by a plugin or theme conflict. Could you please run a conflict test and let us know whether the issue persists afterward?

    You can follow this guide:
    How to Test for Plugin and Theme Conflicts

    To avoid affecting your live site, I recommend performing the conflict test on a staging site. You can use the WP Staging plugin for this:
    WP Staging Plugin

    In the meantime, I’d like to gather some additional information to investigate further. Please share the following:

    • A copy of your System Status Report (WooCommerce → Status).
    • Any fatal error logs available under WooCommerce → Status → Logs.

    Please use either:

    Paste the System Status Report there and share the generated link with us.

    Once we have this information, we’ll be able to investigate the issue further and provide more specific guidance.

Viewing 1 replies (of 1 total)

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