Video Unavailable

  • Resolved tdrnetworks

    (@tdrnetworks)


    7 years, 3 months ago

    Hi,

    Video is intermittently working on Chrome/Safari – seems to work fine in Firefox. I emailed about an http issue – so I wonder if it’s something to do with it. I replace all http links with https. The demos on the homepage seems to have no issues.

    In addition, some users get this “Video Unavailable” “This video is restricted, try signing into Google Apps”.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author PedroMiguras

    (@miguras)

    7 years, 3 months ago

    Hello.

    1) That issue is already fixed, just wait for the 1.4 release to solve it.
    2) not sure why it happens, but didn’t affects.(I will keep looking the origin of the console error)
    3) nothing to do. it not depends of my plugin, it may be caused for different reasons, cookies, restricted users, video restrictions, etc…

    dantreasure

    (@dantreasure)

    6 years, 9 months ago

    Hi @miguras,

    I’m also experiencing the same intermittent problem with the video loading in the background of a Divi Row.

    I’m using Chrome on a Mac and experienced the problem with both http and https (when in dev, the site was running on HTTP, now live it’s HTTPS).

    Site using the Divi Section Enhancer: https://cruiseme.com.au/

    The following error displays in the console which appears to be related:
    Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://www.youtube.com') does not match the recipient window's origin ('https://cruiseme.com.au').

    I have found that the video usual works after I login to the site however, when visiting and not logged in, I see the broken YouTube placeholder graphic in the top banner.

    Thanks in advance,
    Dan

Viewing 2 replies - 1 through 2 (of 2 total)

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