• Resolved Dr. John Miller

    (@drjohnmiller1988)


    Hello..

    my background video is not working.. i see the video in the preview (customize.php)… but the normal site dont work.. what can i do? my container is “.overflow-container”

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author pushlabs

    (@pushlabs)

    Hi drjohnmiller1988,

    Thanks for using Video Background!

    If you’d like to set the video background on the page, I could take a closer look and see what is going on πŸ™‚

    Blake

    Thread Starter Dr. John Miller

    (@drjohnmiller1988)

    ok it works now.. thanks anyway πŸ™‚

    Plugin Author pushlabs

    (@pushlabs)

    Hi drjohnmiller1988,

    I just took a look at your site and the video background is playing as expected when I land on the page. Is this issue still ongoing?

    I would recommend to clear your cache and see if it is a local issue.

    Blake

    Thread Starter Dr. John Miller

    (@drjohnmiller1988)

    U like the Video :p ..

    yes it works now.. ty.

    Thread Starter Dr. John Miller

    (@drjohnmiller1988)

    video background is a very great plugin!!! i love it. im happy now πŸ˜€

    Thread Starter Dr. John Miller

    (@drjohnmiller1988)

    no wait.. im so sry.. i have no video sound? where is the sound?

    Thread Starter Dr. John Miller

    (@drjohnmiller1988)

    tap to unmute is the only way?.. i want the sound directly

    Plugin Author pushlabs

    (@pushlabs)

    Hi drjohnmiller1988,

    Yes, great video πŸ™‚ A lot of my friends play the game!

    Yes, as of now, “Tap to unmute” is the only way to play sound as browsers such as Safari and Chrome now do not allow autoplaying videos with sound by default because it could irritate the user viewing the site:

    https://bitmovin.com/play-not-play-new-autoplay-policies-safari-11-chrome-64/

    Please keep in mind that the lack of audio support is due to the popular browser’s decision to disable autoplaying HTML5 videos with sound (unless under very certain conditions), which were causing user’s video backgrounds to break.

    Until/if browsers shift in a new direction for autoplaying HTML5 videos, the “tap to unmute” feature will be available.

    Blake

    Thread Starter Dr. John Miller

    (@drjohnmiller1988)

    Ah ok.. ty very much Blake πŸ˜€

    Plugin Author pushlabs

    (@pushlabs)

    You are welcome!

    Have a great day.

    Blake

Viewing 10 replies - 1 through 10 (of 10 total)

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