Verify transactional “Comment Repy”

  • ip-rob

    (@ip-rob)


    1 week, 5 days ago

    I wanted to confirm that the Comment Reply notification will only go to the user that posted the original comment. That is, I’m looking to send the commenter a notification when a reply is posted to their comment. Can you confirm that’s the way this transactional trigger works? Thanks!

    Rob

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  • Plugin Author Jack – BNFW

    (@voltronik)

    1 week, 4 days ago

    Hi @ip-rob,
    Thanks for your message.

    Yes, with the caveat that this works with single threaded comments only. From the documentation:

    This notification is sent out to the original comment author when another user has replied to their comment on a post or custom post type. It is not sent however, when you reply to your own comment. If a comment needs to be approved first, it is sent out once it has been approved. In order to use this notification correctly, you need to ensure that comments are only set-up to be 2-levels deep. You can do this by going to Settings > Discussion in the WordPress Admin and changing the option ‘Enable threaded (nested) comments ‘X’ levels deep’ to ‘2’. Please also ensure this option is ticked.

    My recommendation is that you try it and see if it works for you and your setup, however.

    Let me know how you get on.

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