verification required problem

  • kombajn88

    (@kombajn88)


    2 years ago

    Hello,

    After logging out of my account and trying to log back in, a notification popped up: https://prnt.sc/H2zd3RxLKgho

    When I clicked on the link in the email and clicked “log in” nothing happened, trying again did not do anything, the “log in” button remained gray as if it was about to log in, but it did not log in.

    Other users trying to log in had the same problem, I also tried to log in from another account myself and the problem was still there.

    I had to disable the plug-in through the server, because nothing could be done otherwise.

    What can I do to eliminate this problem before turning on the plugin again and how to avoid it?

    • This topic was modified 2 years ago by kombajn88.
Viewing 7 replies - 1 through 7 (of 7 total)
  • maxonline75

    (@maxonline75)

    2 years ago

    I have exactly the same problem here with over 400 websites. What should I do?

    Plugin Support wfpeter

    (@wfpeter)

    2 years ago

    Hi @kombajn88, thanks for reaching out to us.

    We released a plugin update to 7.11.5 yesterday that I think may be appropriate:

    Fix: Revised the behavior of the reCAPTCHA verification to use the documented expiration period of the token and response to avoid sending verification requests too frequently, which could artificially lower scores in some circumstances

    https://wordpress.org/plugins/wordfence/#developers

    Let us know if not. We had seen an increase in verification issues as Google don’t disclose why they give a legitimate user a low score, but we think checking less frequently will help.

    Many thanks,
    Peter.

    Juan Cruz

    (@juanvtec)

    2 years ago

    Hola yo también presento el mismo problema. Con el plugin activado, ningun usuario (ya registrado en la web) puede ingresar. Arroja el error “Los datos son inválidos” en referencia a su usuario y contraseña, pero ambos datos están correctos. Si desactivo el plugin funciona todo bien… Ayuda urgente!

    • This reply was modified 2 years ago by Juan Cruz.
    Juan Cruz

    (@juanvtec)

    2 years ago

    Bueno encontré la solución temporal, y es poniendo el reCAPTCHA en modo prueba. Así que allí se encuentra el problema con la ultima actualización 7.11.5

    Juan Cruz

    (@juanvtec)

    2 years ago

    Tambien otra opcion es desactivando el reCAPTCHA y esperar a que arreglen eso. Espero que les haya servido.

    Thread Starter kombajn88

    (@kombajn88)

    2 years ago

    I had to change to: Run reCAPTCHA in test mode. Otherwise I still got this error

    maxonline75

    (@maxonline75)

    2 years ago

    Ich habe reCAPTCHA im Moment auch bei Wordfence deaktiviert. Es funktioniert einfach nicht (mehr)

Viewing 7 replies - 1 through 7 (of 7 total)

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