Also, the order in question is the “suborder.”
I can change the user to shop manager and they can access everything (both order and suborder). But switching them back to vendor doesn’t allow access to the suborder.
Hi,
Please can you try to deactivate and reactivate the plugin ?
Probalby you have an issue with user role permissions. In thiw way you regenerate the vendor role caps.
Let me know if works.
Thanks
Have a nice day
Hi,
Thanks for the fast reply. I have done that a few times (including just now again), but no luck.
The user is set like a vendor owner or vendor admin ?
You don’t change the vendor role from backend under user section but from vendor panel…let me know.
Have a nice day
Hi,
The WordPress user is set as the user role”Vendor” (the other relevant option here seems to be “Shop Manager” which I tried as well, but has too much access to the WP backend).
Inside the “Vendors” admin panel (created by this plugin), the WP user is set as the “Vendor Shop Owner” as well.
So the “Vendor” role appears to be set in both places.
Hi,
Please, can you try with the latest version of multi vendor plugin that we released today ?
Let me know.
Hello,
I have tried it and no luck. Same issue is appearing. I have tried this on a couple different development servers to try and rule out any underling configuration issues, but they all display the same results.
Hi,
you can try this solution:
1. Disable all options under Vendors tab in YIT Plugins -> Multi Vendor.
2. Go in Plugins and deactivate and reactivate the multi vendor plugin
3. Enable the order options in Vendors tab in YIT Plugins -> Multi Vendor.
Your is a role issue, but it’s strange I haven’t other report about this. I tested our plugin in local and works fine .
Let me know
That did not work. Not only that, but I tried to do a clean install by deactivating the plugin, erasing it, then reinstalling it.
Before I reactivated it, I deleted the old WP user and created a new one using a new/different username.
I confirmed on the front-end that the test item I had created using the old “vendor” username no longer showed that it was associated with that username. So far so good.
But then I reactivated the multi-vendor plugin. And this test item showed on the front end that it was owned by the old vendor wpuser…the one that no longer exists!
I also noted that the plugin must not clean up the DB on uninstall, as the options I had set before were still set after the new install.
Please let me know the tables this plugin uses and any fields it may modify in other tables so I can manually go in and remove them to start fresh.
Thanks.
I’m sorry but I can’t help you I do not come to mind other things to check when.
Do you try with default theme ?
