• Resolved Tyler Regas

    (@tylermobodojocom)


    My wife updated this plugin earlier today, and later discovered that the loop was not loading. I disabled the plugin and the loop returned, and it works just fine. As such, the plugin has a bug in it that conflicts with either WP or another plugin.

    Please fix.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @tylermobodojocom,

    Please share the following details to help us to debug the issue:
    1. What do you mean by “loop is not working”? Can you please help us to reproduce the error?
    2. Browser version on which you are facing the issue.
    3. Does the issue occur on all browsers or only a specific browser?
    4. PHP version (You can use plugins like display PHP version that display your PHP version on the WordPress dashboard)
    5. WordPress version
    6. PHP error logs
    7. List of plugins installed on your system
    8. Operating System version(OS version).
    9. Browser console log error generated at the time of the error. Steps to get the console logs:

    • Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
    • Hit the Save button and check the console log errors
    • Send us the screenshot of console log as it is by sharing them using any 3rd party image sharing tool.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @tylermobodojocom,

    Since we didn’t get any response from you, we hope that your problem is resolved. Please feel free to reopen the thread with details asked in the last comment in case of the issue still persists

Viewing 2 replies - 1 through 2 (of 2 total)

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