• hayleyelytle

    (@hayleyelytle)


    I have had a few other bloggers tell me that when they try to comment they get error messages and are unable to.

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter hayleyelytle

    (@hayleyelytle)

    if i deactivate all plugins or switch to a default theme my whole site will be messed up….

    esmi

    (@esmi)

    No it won’t. It will just look different for a short period. There is no magic bullet in these situations. This is just basic troubleshooting – a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps.

    Your theme & plugin settings are saved in your database and should be retained for future use.

Viewing 3 replies - 1 through 3 (of 3 total)

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