User upload error

  • Resolved harrisoneds

    (@harrisoneds)


    9 years, 10 months ago

    Hi,

    I’m trying to use ‘Import users from CSV with meta’ to upload around 400 users to my woocommerce shop. I’m creating a new website and the users from the old website need to be uploaded.

    As a test, I’ve just tried to import a 2 of my users from a list of around 400. I created a separate spreadsheet with 2 users included.

    They uploaded to wordpress fine, but when I tried to log in using the details they didn’t work.

    I only used the first 2 fields:

    Username and Password

    example: username – user1@gmail.com – password – LKJcvvWWx32400

    Is it ok to use the email address instead of username? Is that why the details won’t work?

    Many thanks,

    Stephen

    https://wordpress.org/plugins/import-users-from-csv-with-meta/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Javier Carazo

    (@carazo)

    9 years, 10 months ago

    harrisoneds,

    Read the documentation, you have to use the correct fields and the correct field order.

    Please read it.

    Thanks.

    Thread Starter harrisoneds

    (@harrisoneds)

    9 years, 10 months ago

    Thanks Javier, all I saw was a screenshot showing how to set out the information. I didn’t find a list of step by step instructions that’s what I was looking for. Do you have a link please?
    Many thanks!

    Plugin Author Javier Carazo

    (@carazo)

    9 years, 10 months ago

    In the plugin, you have a “Documentation” tab.

    Thread Starter harrisoneds

    (@harrisoneds)

    9 years, 10 months ago

    Is it possible to just add the email and password fields and not use the username, I think this is where the possible exists.

    Thread Starter harrisoneds

    (@harrisoneds)

    9 years, 10 months ago

    *problem exists

    Plugin Author Javier Carazo

    (@carazo)

    9 years, 10 months ago

    No, it is not possible.

    You have to duplicate the data Username and Email in two different columns.

    Plugin Author Javier Carazo

    (@carazo)

    9 years, 10 months ago

    If it would be possible, it would be written in documentation.

    Thread Starter harrisoneds

    (@harrisoneds)

    9 years, 10 months ago

    I struggled to find any documentation in the plugin, I had the following options:

    Description – Installation – Screenshots – Changelog – FAQ – Other – Notes – Reviews

    Under FAQ – it said ‘not yet’ It would be helpful to other users to include this information and other basic queries in the FAQ section, it would probably save a lot of time answering ‘newbie’ questions.

    Plugin Author Javier Carazo

    (@carazo)

    9 years, 10 months ago

    harrisoneds,

    Inside the plugin there is a Documentation tab.

    Thanks, I have to fill it, we are really busy and none help us with donations or good reviews, it is difficult to give good support without help.

    Thread Starter harrisoneds

    (@harrisoneds)

    9 years, 10 months ago

    I agree, I will leave you a good review because it’s a good plugin!

    Plugin Author Javier Carazo

    (@carazo)

    9 years, 10 months ago

    Thanks :), it is hard to answer many questions and fix errors and after all… nothing happens.

    Please help us 🙂

Viewing 11 replies - 1 through 11 (of 11 total)

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