Are you perhaps trying to change the date range to a wider range that exists in the data? On my site, the default range has all the data in the logs, so if I try to change to range to something that extends further into history, nothing happens because there’s nothing to show. If I change the date range to a smaller range, it works fine. Could this be the case for you?
That is possible as the earliest date it will report is 30th June 2026. But we have been using this plugin for much longer. Was there perhaps an update which will have wiped the earlier data?
No, but check your log settings: there’s a setting that automatically trims the logs. That’s good because if you let your logs grow without a limit, they’ll end up slowing your searches. If you want to keep long-time records, you can export the logs regularly.
