User Role – Payment Settings – Turned Off

  • Resolved Thomas

    (@thehinesgaphideaway)


    1 month ago

    Not sure if this has been around since the feature was added, but it seems that if the User Role’s Payment Options are not set (basically default to what is in Woocommerce) the entire payment system is turned off showing the “No payment options available…” message.

    I had to go into each Role to enable payments.

    https://imgur.com/a/jL7kEyN

    • This topic was modified 1 month ago by Thomas.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shahriar

    (@masrakib2019)

    1 month ago

    Hello Thomas,

    Thanks for reporting this behavior!

    Your expectation is spot on: leaving payment options unconfigured for a user role should always fall back to standard WooCommerce defaults, rather than blocking payments at checkout.

    I have created an internal development ticket (WHLX-1438) so our dev team can fix this fallback handling in our upcoming update. Manually enabling them within each role remains the right temporary workaround while we patch this in core.

    Thank you for helping us catch this, and I’ll keep you posted on the release progress!

    Best Regards,
    Shahriar
    Technical Support Engineer | WPXPO

    Thread Starter Thomas

    (@thehinesgaphideaway)

    1 month ago

    Thank you!

    Plugin Support Owadud

    (@owadud655)

    4 weeks, 1 day ago

    Hi @thehinesgaphideaway,

    I would like to inform that our developer has successfully resolved the issue and released a new update.

    Kindly update the plugin and let me know if everything is alight now.

    Plugin Support Shahriar

    (@masrakib2019)

    3 weeks, 6 days ago

    Hi Thomas (@thehinesgaphideaway ),

    Just checking in to follow up on this!

    Were you able to update WholesaleX to the latest version and verify if the payment option fallback to WooCommerce defaults is working smoothly without having to set them manually per role?

    Best Regards,
    Shahriar
    Technical Support Engineer | WPXPO

Viewing 4 replies - 1 through 4 (of 4 total)

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