User register button problem

  • Resolved endeneu42

    (@endeneu42)


    5 years, 1 month ago

    Hi,

    I have an issue with the woocommerce user registration.
    When I create a new user and push the register button, the it send me to a page what is not exist.
    I don’t find that page in my pages. I don’t know how to change that link or how to fix this problem.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • MayKato

    (@maykato)

    5 years, 1 month ago

    Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter endeneu42

    (@endeneu42)

    5 years, 1 month ago

    Thank you!

    Then I will test the plugins.
    I use the Divi theme, and it shouldn’t cause a problem, if i know it right.

    MayKato

    (@maykato)

    5 years, 1 month ago

    Hello,

    I use the Divi theme, and it shouldn’t cause a problem, if i know it right.

    Divi is a popular theme, but could still cause a conflict. I’d still switch to Storefront temporarily to rule out. If you don’t want to test on your live site, you can create a staging site using a plugin called WP Staging: https://wordpress.org/plugins/wp-staging/

    Thread Starter endeneu42

    (@endeneu42)

    5 years, 1 month ago

    Thank you, the plugins resolved the problem.

    Thread Starter endeneu42

    (@endeneu42)

    5 years, 1 month ago

    HuCommerce was the wrong plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

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