User Event Confirmation not shown

  • Resolved godlie

    (@godlie)


    3 years, 7 months ago

    Hello,
    im currenlty struggling with an new installation, i activated the “Require user confirmation after booking” field for the Event istelf.

    Added the #_BOOKING_CONFIRM_URL to my mail template.

    if i click on the link within the mail, i will be directed to the event page,
    but there will no message shown, on an other installation there will be shown “Booking Sucessfull”

    Any idea what here maybe missing within the settings?

    thx in advance

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Franky

    (@liedekef)

    3 years, 7 months ago

    To which template did you add this? Also: is a demo possible? And what does the generated link look like?

    Thread Starter godlie

    (@godlie)

    3 years, 7 months ago

    This was added to Settings -> Mail Templates -> Booking Pending Email

    The generated link looks like:
    https://www.mint-lienz.at/events/confirm/575e5846762d066cfd7c6efc29df5e9a893d8444a04d03/

    You can see the site running on:
    https://www.mint-lienz.at/

    Plugin Author Franky

    (@liedekef)

    3 years, 7 months ago

    ok, it seems your wordpress seo rewriting is not working as expected. Can you go in the wordpress generic permalink settings (/wp-admin/options-permalink.php) and press “Save changes”?

    Thread Starter godlie

    (@godlie)

    3 years, 7 months ago

    i tried this one, but this does not realy change something.
    maybe you can see an error here?

    https://www.mint-lienz.at/rewrites.png

    Plugin Author Franky

    (@liedekef)

    3 years, 7 months ago

    Are you using a caching plugin? It seems that might mess up things …

    Thread Starter godlie

    (@godlie)

    3 years, 7 months ago

    I just had a look into the settings, within WP there is no cache plugin installed.

    On the server itself, opcache was activated within php, deactivated it to test but did not realy change something.

    Plugin Author Franky

    (@liedekef)

    3 years, 7 months ago

    Ok, just checked: the page is correctly showing the divs surrounding the confirm page:
    <div id=’div_eme-payment-form’ class=’eme-payment-form-div’></div>

    Now I need to figure out why the content is actually empty …
    does the payment you used in your example still exist? I’m guessing the price is 0 and the booking has already been confirmed by the user (in which case this indeed returns only an empty div).

    Thread Starter godlie

    (@godlie)

    3 years, 7 months ago

    Yes the price is set to 0, it also shows an empty div if the user is trying to confirm the booking.

    Here you can see the RSVP Settings for this Event.

    https://www.mint-lienz.at/event-sample-setting.png

    Plugin Author Franky

    (@liedekef)

    3 years, 7 months ago

    Can you contact me via email to further discuss this? My email is found on the main support site
    https://www.e-dynamics.be/wordpress/

    Plugin Author Franky

    (@liedekef)

    3 years, 6 months ago

    Currently it seems something is causing the the_content filter to be called numeroous times, which causes the booking to be confirmed and so the message doesn’t show for the second time the call happens.
    The next version will always show the message on the confirm url, fixing that. But still it would be better to avoid causing the the_content filter to be called multiple times (if possible).

Viewing 10 replies - 1 through 10 (of 10 total)

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