Plugin Author
AITpro
(@aitpro)
Very good point. We will add this help info in the automated email text in the next BPS version release.
What to do if your User Account is locked and you are unable to login to your website
Use FTP or your web host control panel file manager and rename the /bulletproof-security plugin folder name to /_bulletproof-security. Log into your website. Rename the /_bulletproof-security plugin folder name back to /bulletproof-security. Go to the BPS Login Security page and unlock your User Account.
What to do if your User Account is being locked repeatedly. Things you can do to protect publicly displayed usernames, not exposing author names/user account names, etc.
http://forum.ait-pro.com/forums/topic/protect-login-page-from-brute-force-login-attacks/
http://forum.ait-pro.com/forums/topic/user-account-locked/
http://forum.ait-pro.com/forums/topic/revealing-the-admin-or-editor-user-name-and-not-knowing/
http://forum.ait-pro.com/forums/topic/wordpress-author-enumeration-bot-probe-protection-author-id-user-id/
Related threads/sources:
https://wordpress.org/support/topic/error-this-user-account-has-been-locked?replies=6
https://wordpress.org/support/topic/hourly-bps-login-security-alerts-users-locked-out?replies=8
Plugin Author
AITpro
(@aitpro)
Actually that would not work because the email would probably be spammed by a lot of mail servers due to containing too many links so this would probably be better.
What to do if your User Account is locked and you are unable to login to your website
Use FTP or your web host control panel file manager and rename the /bulletproof-security plugin folder name to /_bulletproof-security. Log into your website. Rename the /_bulletproof-security plugin folder name back to /bulletproof-security. Go to the BPS Login Security page and unlock your User Account.
What to do if your User Account is being locked repeatedly. Things you can do to protect publicly displayed usernames, not exposing author names/user account names, etc. [add only 1 link here to 1 forum topic with the other links]
Plugin Author
AITpro
(@aitpro)
Assuming all questions have been answered – thread has been resolved. If you have additional questions about this specific thread topic then you can post them at any time. We still receive email notifications when threads have been resolved.
Thread Start Date: 5-9-2015 to 5-10-2015
Thread Resolved/Current Date: 5-13-2015
Comments: Automated Login Security email text has been changed in BPS plugin version .51.9 to include the “what to do” help info.
