• unavailable

    (@unavailable)


    Step 1: Select import by uploading a file. The plugin shows the progress bar and then a note that says that the file has been successfully uploaded.

    Step 2: Click “Next”. Result: the page reloads without any change. No messages, no error reports – just exactly the same content as by the end of Step 1.

    Step 3: No such thing. Stuck at Step 2.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Soflyy

    (@soflyy)

    That’s definitely a problem with your server settings, and if you e-mail support@wpallimport.com, we’d be more than happy to help you out.

    Plugin Author Soflyy

    (@soflyy)

    I looked up your profile and it says you also gave the official WordPress Importer, with over 8,000,000 downloads, made by WordPress.org, a 1 star rating.

    Clearly that plugin does not deserve a 1 star rating.

    For anyone else reading that wants to be nice instead of undeservedly bashing products in public, we generally provide support to our free version users via e-mail – you can reach us at support@wpallimport.com and we’re usually happy to help you.

    Thread Starter unavailable

    (@unavailable)

    Thank you for finding time to respond.

    Official or not, the number of downloads means nothing. Millions of people follow Kardashian rumours – does it make Kardashian rumours valuable?

    More to the point, don’t you find it mildly infuriating that a WordPress installation needs a plugin for importing posts exported by another WordPress installation? Let alone the fact that this plugin requires very specific server settings. That about official Importer.

    As for your plugin, I have no doubt that it made many people happy, and would make me happy under different circumstances. With the WP instance I am currently working on, I have no access to server files and admins are not going to cooperate. All I have is WP dashboard and server settings the way they are. And I cannot import native WordPress posts.

    What I do comment on is, in fact, a bug, called “Lack of responsiveness” (in UX sense, not in web design sense): it does not keep the user updated on the state of the task. Is anything happening at all? Should I wait? How long? After how many minutes should I consider my operation a failure?

    Thank you and best wishes with everything.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    After how many minutes should I consider my operation a failure?

    Anyone can leave a 1 star review but if you have questions about the plugin why didn’t you post a support request?

    https://wordpress.org/support/plugin/wp-all-import#postform

    Thread Starter unavailable

    (@unavailable)

    Thank you for the valuable information, Jan.

Viewing 5 replies - 1 through 5 (of 5 total)

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