Plugin Author
Soflyy
(@soflyy)
That’s definitely a problem with your server settings, and if you e-mail support@wpallimport.com, we’d be more than happy to help you out.
Plugin Author
Soflyy
(@soflyy)
I looked up your profile and it says you also gave the official WordPress Importer, with over 8,000,000 downloads, made by WordPress.org, a 1 star rating.
Clearly that plugin does not deserve a 1 star rating.
For anyone else reading that wants to be nice instead of undeservedly bashing products in public, we generally provide support to our free version users via e-mail – you can reach us at support@wpallimport.com and we’re usually happy to help you.
Thank you for finding time to respond.
Official or not, the number of downloads means nothing. Millions of people follow Kardashian rumours – does it make Kardashian rumours valuable?
More to the point, don’t you find it mildly infuriating that a WordPress installation needs a plugin for importing posts exported by another WordPress installation? Let alone the fact that this plugin requires very specific server settings. That about official Importer.
As for your plugin, I have no doubt that it made many people happy, and would make me happy under different circumstances. With the WP instance I am currently working on, I have no access to server files and admins are not going to cooperate. All I have is WP dashboard and server settings the way they are. And I cannot import native WordPress posts.
What I do comment on is, in fact, a bug, called “Lack of responsiveness” (in UX sense, not in web design sense): it does not keep the user updated on the state of the task. Is anything happening at all? Should I wait? How long? After how many minutes should I consider my operation a failure?
Thank you and best wishes with everything.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
After how many minutes should I consider my operation a failure?
Anyone can leave a 1 star review but if you have questions about the plugin why didn’t you post a support request?
https://wordpress.org/support/plugin/wp-all-import#postform
Thank you for the valuable information, Jan.