is there any support here i ask for support for more than 4days but not answer till now
i ask webhosting support but they say the issue is from the plugin
host message
understand. The issue mentioned in ticket #119140 – Issues with a plugin is not exactly with the rule, but apparently, with the plugin, you are using for the translation. Since HeartBeat is not being able to solve this, you can either try another plugin or troubleshoot the existing one with the help of a developer. He/she could review your application and properly optimize it to spawn fewer processes.
Hello there,
We deeply apologize for the delayed response.
There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.
Can you please test this in an incognito browser window or clearing your browser cache.
If you have any browser caching enabled via a plugin or from your hosting, try to disable it temporarily.
Redirects can be cached by your browser if your server sends certain headers to your browser.
Looking forward to your reply.
Thank you again for your patience.
hi support
thank you for replay the status is like that when i active the option Use a subdirectory for the default language too many requested are sending to host which lead to
server responded with a status of 500 internal server error i ask the webhosting support to look out the issue and the said the problem is with trp-ajax.php, referer: https://soqkorea.com/en/ can u please help me
Hello there,
We deeply apologize for the delayed response.
The issue is most likely caused by a repeated detection of the same front-end string displayed using JavaScript. In this case you should notice numerous trp-ajax.php calls (20+) in the browser console under Network tab. To solve this, identify the html node that contains that overdetected text and use TP Advanced Settings option Exclude from dynamic translation to input the JS/CSS selector for that node.
Let me know how this goes.
Best Regards,
Plugin Support
Alex
(@alexcozmoslabs)
Since more than 5 days have passed since you received instructions about the opened topic, and you did not return with an update, we will mark this ticket as successfully resolved.
If you have other questions regarding TranslatePress, we recommend you create another ticket.
