• Resolved elegantauraevents

    (@elegantauraevents)


    I’m using NextGEN Gallery (version 3.2.23). I can upload new pictures to the gallery. If I trying to use other options (like manage gallery, manage albums) I receive an error message: “Request-URI Too Long
    The requested URL’s length exceeds the capacity limit for this server.

    The page I need help with: [log in to see the link]

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  • Hello @elegantauraevents

    Let’s check if it is an existing conflict:
    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Please, keep us posted, we are happy to help!

    Thread Starter elegantauraevents

    (@elegantauraevents)

    It worked! It was one of the plugins causing the error. Thank you

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