• Hello,

    I’m experiencing an issue with the Hreflang plugin and was hoping you could help.

    When I try to create a new connection, I only see the field where I can enter the URL to connect. The other fields that should normally appear are missing. Basically, I can’t any URL apart from the one to connect. I’ve attached a screenshot showing what I see on my end.



    What makes this particularly strange is that I manage two other websites using the same plugin version (1.19), and everything works correctly there. The plugin setup is identical across all three sites, including the installed plugins, so I would tend to rule out a plugin conflict as the cause.

    Would you be able to help me troubleshoot this issue or point me in the right direction? Any guidance on what might be causing it would be greatly appreciated.

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  • Plugin Support Dani

    (@devdani)

    Hello,

    Thank you for all the details.

    The URL select fields in the Connections menu rely on JavaScript to initialize and render correctly. When they don’t appear, it’s typically caused by a JavaScript error on the page that prevents that initialization from completing.

    To troubleshoot, please open the Connections menu with Chrome DevTools open on the Console tab (F12 → Console). Any JavaScript error blocking the select fields will be visible there.

    I recommend disabling the component (plugin or theme) that introduces the error/conflict and reload the page with the browser cache cleared. If needed, share the error message or a screenshot in this thread. Just make sure to redact any sensitive data before posting.

    • This reply was modified 12 hours, 40 minutes ago by Dani.
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