Page not working??

  • graceann123

    (@graceann123)


    3 years, 5 months ago

    Hi there! I use DIVI page builder and have been building this website for a while now. It needs to launch today yet randomly, when I select on a product on the shop page, it gives me a notification saying there has been a critical error on this website. Why will it not show specific product pages?? The products are integrated with WooCommerce.

    • This topic was modified 3 years, 5 months ago by Yui. Reason: renamed: do not put unnecessary tags in title

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    3 years, 5 months ago

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://www.elegantthemes.com/contact/

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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