Hi Kreish,
No worries, we will help.
Can you please share the UPS Request and Response with us? And the screenshot of the rates you are getting from UPS website. So that we can check and help you.
Note: Kindly remove the account specific info from the request as this is a public forum
Regards,
<?xml version=”1.0″ ?>
<AccessRequest xml:lang=’en-US’>
<AccessLicenseNumber>XXXXXXX</AccessLicenseNumber>
<UserId>XXXXX</UserId>
<Password>XXXXXX</Password>
</AccessRequest>
<?xml version=”1.0″ ?>
<RatingServiceSelectionRequest>
<Request>
<TransactionReference>
<CustomerContext>Rating and Service</CustomerContext>
<XpciVersion>1.0</XpciVersion>
</TransactionReference>
<RequestAction>Rate</RequestAction>
<RequestOption>Rate</RequestOption>
</Request>
<PickupType>
01
<Description>Daily Pickup</Description>
</PickupType>
<CustomerClassification>
00
</CustomerClassification>
<Shipment>
<Description>WooCommerce Rate Request</Description>
<Shipper>
<ShipperNumber>145R56</ShipperNumber>
<Address>
<AddressLine></AddressLine>
<City>Columbiana</City>
<PostalCode>35051</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</Shipper>
<ShipTo>
<Address>
<StateProvinceCode>OH</StateProvinceCode>
<City>AKRON</City>
<PostalCode>44319</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipTo>
<ShipFrom>
<Address>
<AddressLine></AddressLine>
<City>Columbiana</City>
<PostalCode>35051</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipFrom>
<Service>
03
</Service>
<Package>
<PackagingType>
02
<Description>Package/customer supplied</Description>
</PackagingType>
<Description>Rate</Description>
<Dimensions>
<UnitOfMeasurement>
IN
</UnitOfMeasurement>
<Length>12.00</Length>
<Width>9.00</Width>
<Height>5.00</Height>
</Dimensions>
<PackageWeight>
<UnitOfMeasurement>
LBS
</UnitOfMeasurement>
<Weight>4</Weight>
</PackageWeight>
</Package>
</Shipment>
</RatingServiceSelectionRequest>
<?xml version=”1.0″?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service>03</Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>4.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.59</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.59</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery/><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.59</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.59</MonetaryValue></TotalCharges><Weight>4.0</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>4.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
How do I attach a screen shot? I do not see an option for an attachment.
Hi @kreish29,
Thank you for providing the request and response. I tried to match the rates from UPS calculator page and got the same rates as from the plugin. You can check our screenshot here : https://ibb.co/bVWsyJ
Hence, we are not able to get you when you say that you are charged 17.16.
Can you please share with us a screenshot of the rates that you get from UPS? You can host your screenshots here
I was able to confirm on the UPS website that the shipping rate when from $17 down to ~$11 with now aligns with the price quoted on the website. Thank you!
Hi @kreish29,
Great to know that your issue is resolved.
