Plugin Author
Yani
(@yaniiliev)
Please read this guide: How to Increase Maximum Upload File Size in WordPress
The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
You will see what limit you have encountered and increasing it will solve the issue.
The settings in PHP that you likely need to adjust are:
upload_max_filesize – set this to a value > than your backup
post_max_size – set this to a value > than your backup
memory_limit – set this to a value > than your backup
max_execution_time – set this to 0 (infinite)
Please read my post before answering. I clearly said i had done this. I saw you sent the exact same answer to someone else today. I would appreciate it if you could read my question before answering. Thank you.
Plugin Author
Yani
(@yaniiliev)
Please read my post before answering. I clearly said i had done this. I saw you sent the exact same answer to someone else today. I would appreciate it if you could read my question before answering. Thank you.
I am sorry that it was not clear initially but, yes, I did read your question. The reply is standard because it is about the same issue.
You are trying to fix a complicated issue by yourself. It is hard.
My advice is to try the easier solutions listed in the guide that I have shared with you above.
-
This reply was modified 4 years, 6 months ago by
Yani.