upload image issue

  • Resolved samm89

    (@samm89)


    1 year, 2 months ago

    when i try to upload on the front end (add listing) a large .jgp image it doesn’t work. I have set it to allow unlimited image size. This is the error I can see when I inspect the page:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘data’)
    at Object.error (add-listing.js?ver=1738284719:611:92)
    at c (jquery.min.js?ver=3.7.1:2:25304)
    at Object.fireWith as rejectWith
    at l (jquery.min.js?ver=3.7.1:2:77807)
    at XMLHttpRequest. (jquery.min.js?ver=3.7.1:2:80265)

Viewing 6 replies - 1 through 6 (of 6 total)
  • rashed848

    (@rashed848)

    1 year, 2 months ago

    Hello samm89 !

    Thank you for reaching out. I recommend contacting our support team directly through our official support channel on our website. This will allow us to investigate further and provide a proper solution.

    Kind Regards.

    Thread Starter samm89

    (@samm89)

    1 year, 1 month ago

    support has been ignoring me for some time now… I email [email deleted, don’t post email addresses here again ] but no one responds

    rashed848

    (@rashed848)

    1 year, 1 month ago

    I’m sorry to hear that you haven’t received a response yet. Could you please share the email address you used to create the support ticket? This will help us locate your request and assist you as soon as possible.

    Thread Starter samm89

    (@samm89)

    1 year, 1 month ago

    Hi

    I’ve now received a response but have been told that since I am not using the latest version (V8) I cannot be helped. I cannot update to the latest version because certain features that I use have been dropped out of it.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    1 year, 1 month ago

     Could you please share the email address you used to create the support ticket?

    No, don’t do that ever.

    @rashed848 Never ask for that again. You are just inviting users to sign up for spam and that’s irresponsible.

    @samm89 Are you this developer’s customer? Not user, are you a paying user?

    rashed848

    (@rashed848)

    1 year, 1 month ago

    Jan Dembowski  Noted. We respect user privacy and security.

Viewing 6 replies - 1 through 6 (of 6 total)

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