• Resolved samm89

    (@samm89)


    when i try to upload on the front end (add listing) a large .jgp image it doesn’t work. I have set it to allow unlimited image size. This is the error I can see when I inspect the page:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘data’)
    at Object.error (add-listing.js?ver=1738284719:611:92)
    at c (jquery.min.js?ver=3.7.1:2:25304)
    at Object.fireWith as rejectWith
    at l (jquery.min.js?ver=3.7.1:2:77807)
    at XMLHttpRequest. (jquery.min.js?ver=3.7.1:2:80265)

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello samm89 !

    Thank you for reaching out. I recommend contacting our support team directly through our official support channel on our website. This will allow us to investigate further and provide a proper solution.

    Kind Regards.

    Thread Starter samm89

    (@samm89)

    support has been ignoring me for some time now… I email [email deleted, don’t post email addresses here again ] but no one responds

    I’m sorry to hear that you haven’t received a response yet. Could you please share the email address you used to create the support ticket? This will help us locate your request and assist you as soon as possible.

    Thread Starter samm89

    (@samm89)

    Hi

    I’ve now received a response but have been told that since I am not using the latest version (V8) I cannot be helped. I cannot update to the latest version because certain features that I use have been dropped out of it.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

     Could you please share the email address you used to create the support ticket?

    No, don’t do that ever.

    @rashed848 Never ask for that again. You are just inviting users to sign up for spam and that’s irresponsible.

    @samm89 Are you this developer’s customer? Not user, are you a paying user?

    Jan Dembowski  Noted. We respect user privacy and security.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘upload image issue’ is closed to new replies.