Upload "Full Size" Images doesn't appear

  • Resolved curiousBoy

    (@curiousboy)


    11 years, 3 months ago

    Hello everyone,

    I found the similar issue on forum at here https://wordpress.org/support/topic/cant-upload-full-size-images?replies=6 but unfortunately it had been marked as ‘closed’ and there is no solution in that thread.

    I am having issues when uploading images as “full size”. Every time I select “full size” and then insert into post, the image is disappeared. If I choose “medium” or “thumbnail” size then it works. For some of the images, it doesn’t even give an option to select ‘Large’.

    And when I select “full-size” and try to navigate to the image’s URL manually, I can’t access it. It says ‘500 internal server error :There is a problem with the resource you are looking for, and it cannot be displayed.’

    But if I select thumbnail or medium size while uploading an image, that manual navigation through browser works as well.

    Please help guys, I’m having a really hard time with this.
    NOTE: I already tried deactivating my plugins and reactivating them.

Viewing 3 replies - 1 through 3 (of 3 total)
  • jack randall

    (@theotherlebowski)

    11 years, 3 months ago

    wordpress 101: settings -> media.

    if the image you’re uploading is larger than the default “large” size defined in this section then it likely won’t show. also, you theme may have image size constraints too but look at this section first and adjust the settings.

    Thread Starter curiousBoy

    (@curiousboy)

    11 years, 3 months ago

    Jack:
    Thank you for your response.

    I have already checked media- settings . Everything looks fine there.

    Thumbnail size Width: 150 Height: 150
    Medium size Max Width: 300 Max Height: 300
    Large size Max Width: 1024 Max Height: 1024

    And the example image I was uploading was :
    width: 293 height: 195

    your theme may have image size constraints

    How I can look at that?
    And If I upload the images through ftp directly in the /wp-content/themes/themeName/images/ folder, then I can use them with original size.

    But if I add them in to wp-content/uploads/2015/02 even through ftp, I can’t have an access those images.

    Thread Starter curiousBoy

    (@curiousboy)

    11 years, 3 months ago

    OK finally solved. When checking the logs on the server, realized that actual error was “HTTP Error 500.50 – URL Rewrite Module Error”.

    Then as far as I found, when your server has wrong file permissions and the visual result is all the images you uploaded are “broken images” and won’t display. Also called HTTP Error 500.50 – URL Rewrite Module Error when you have Detailed errors on.

    The problem is caused because PHP first uploads the document to a temporary directory (by default C:\Windows\Temp), and then moves it from that directory to the actual /blog/wp-content/uploads/ subdirectory. What happens is that because IIS does not have any permissions to your “C:\Windows\Temp” directory, when the file is uploaded there, then moved by PHP, the file inherits NO permissions. So when IIS trys to serve out that file from your /blog/wp-content/uploads/subdirectory it throws a 500 error and that is actually a permissions error.

    The solution: on the Windows\Temp folder, grant “modify” permissions to both IUSR and {servername}\IIS_IUSRS user accounts.
    (Remeber you are at your own risk when you changing permissions on folders!)

    Hope this helps someone and avoid looking hours and hours on the web!

Viewing 3 replies - 1 through 3 (of 3 total)

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