Upload button – media button not working

  • Resolved ctnbirkegym

    (@ctnbirkegym)


    5 years, 6 months ago

    Hi

    I need help with the draw attention plugin.

    When i try to press on the upload image button or media library button whtin the draw attention plugin nothing happends…

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    5 years, 6 months ago

    Hello @ctnbirkegym

    First suggestion is to double-check to make sure you’re using the latest version of Draw Attention plugin.

    If all is updated, could you try activating the Enable jQuery Migrate Helper plugin? This could possible be caused by another plugin or theme error that relied on jQuery. Since WordPress 5.5 was released this plugin has helped websites with the plugin conflicts caused by jQuery issues.

    If neither of those suggestions worked, could you send us an email to support@wpdrawattention.com?

    Plugin Contributor Draw Attention Support

    (@wpdrawattention)

    5 years, 6 months ago

    This issue was solved by updating the plugin.

    Please send us an email at support@wpdrawattention.com if you’re having similar issues and your plugin is already updated.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Upload button – media button not working’ is closed to new replies.