Support » Fixing WordPress » upgrading plugin – connection info

  • In my plugins it highlights some as automatically upgradeable. when I click this I get a asked for ‘connection information’, namely hostname, username and password.

    What are these? I’m using the details I put in the config for the database, but it keeps rejecting them.



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  • Hi,

    These are the FTP connection details to your wordpress hosting account. You need to provide this details in order to complete the upgrade process.


    Shane G.

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