Support » Plugin: UpdraftPlus WordPress Backup Plugin » Updraft won't open in my Mac

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Is that the actual message it displays? “Updraft is an Adobe product” ? Or something else? When does it display this? What are the steps you followed that led to this message?

    David

    bettymcm

    (@bettymcm)

    I went to my Dropbox and opened the backup folder

    I navigated to Updraft Plus, clicked on it, then clicked on updraftplus.php

    Got this message: You can’t open the application Adobe GoLive CS because Power PC applications are no longer supported.

    (I used the plugin to back up my website and have never accessed it until now because there is an issue with website. Maybe I’m not using it correctly?)

    Plugin Author David Anderson

    (@davidanderson)

    Hi Betty,

    Yes, it sounds like you’re not using it correctly… your best bet would be to find a friend who has more WordPress/computer experience, and let them show you in person.

    David

    bettymcm

    (@bettymcm)

    I live in a little New Mexico desert town. Think there’s a WP user behind a mesquite bush? I’ll look ….

Viewing 4 replies - 1 through 4 (of 4 total)
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